Defining inbox ranges

Define inbox ranges to specify a High Value and a Low Value for each of the scoring ranges defined for an inbox.

To define inbox ranges:

  1. Select Administration > Start Center Setup > Inbox Setup.
  2. Select the inbox for which to define ranges, and then click the Ranges tab.
  3. Click Add Range.
  4. Specify this information:
    Low Value
    Enter the value for the low threshold of the inbox range.
    High Value
    Enter the value for the high threshold of the inbox range.
    Color
    Select the color the system will use to display the inbox field box.
    Description
    Enter a description of the icon to be displayed for the inbox range on the Start Center.
  5. Click Submit.