Setting up e-mail notification parameters

Set up parameters to include in the body of the Messenger e-mail, e.g., a work order # %1[Work Order Number] was created on %2[Date Created] by %3[Entered by] for %4[Equipment Code/Name]. Create parameters for each of the data-specific items (items in brackets). The system retrieves the data based on the parameters and inserts it into the e-mail.

Parameters must also be set up in the template e-mail body. See Creating e-mail templates for Messenger.

To set up e-mail notification parameters:

  1. Select Administration > E-mail Messenger > E-mail Notification Setup.
  2. Enter the table for which to set up e-mail notification parameters.
  3. Select the record for which to set up parameters, and then click Create Parameters.
  4. Click Add Parameter.
  5. Specify this information:
    Parameter
    Enter the parameter number for the e-mail notification.
    Note: The parameter must be in a range of 1 to 15.
    Column
    Enter the name of the column of the system table to be used when creating the e-mail content for the e-mail body.
  6. Click Submit.
    Note: The system clears Active on the associated E-mail Notification record.
  7. Click Close.