Modifying comments

Modify comments on records.

Note: The Work Order Quick Close form does not support modifying HTML formatted comments.

To modify comments:

  1. From any form which supports comments, select the record for which to modify comments, and then choose one of the following options:
    • Using the Comments tab
      Click the Comments tab. The system displays the Comments page. Click the comment to modify. At the bottom of the page, the system expands the Add/Edit Comments section with HTML Editor Capabilities.
    • Using the Add/Edit Comments link
      Click Add/Edit Comments. The system displays the Comments page. Click Expand/Collapse on Add/Edit Comments. At the bottom of the page, the system expands the Add/Edit Comments section with HTML Editor Capabilities.
    Note: To view or edit comments entered in another language, select the desired Language. The system displays that language’s Comments. If no comments were entered for the selected language, the system displays the comments for the user’s default language.
  2. Modify the existing comments as necessary.
  3. Click Save.
    Note: On the Comments page, the system does not display a link for the original Created comment after the comment is modified. To preserve all comments, do not delete any previous comment text when modifying comments.

    To save a comment, click Save Record.

    To clear a comment, click Clear Comment.

    To delete a comment, click Delete Comment.